Introduction
Globeus24 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use our
services, including our website, mobile applications, and telecommunications services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, date of birth, and payment information.
- Account Information: Username, password, account preferences, and customer service interactions.
- Usage Data: Call and text message logs, data usage, service usage patterns, and device information.
- Location Information: Approximate location based on your device’s IP address or GPS data, if enabled.
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, operate, and maintain our services.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide technical support.
- Billing and Payments: To process transactions and manage billing.
- Communication: To send service-related notices, updates, and promotional materials (with your consent).
- Improvement: To analyze usage patterns and improve our services.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information
in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our services (e.g., payment processors, customer support).
- Legal Requirements: If required by law or in response to valid legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
Opt-In Information
We respect your choices regarding your personal information. Any information you provide through opt-in mechanisms (e.g., subscribing to newsletters, participating in surveys) will not be shared with third parties without your explicit consent.
Your Choices and Rights
You have the right to:
- Access and Update: Review and update your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Delete: Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at [insert contact information].
Data Security
We implement appropriate technical and organizational measures to protect your personal
information from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect
personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant
changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Globeus24 Privacy Office
info@globeus24.com
703-651-2324
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